Delivery & Shipping

Shipping costs vary depending on the size and weight of your order and your delivery location. To get an exact quote instantly:

1. Add the items you are interested in to your shopping cart.
2. Go to the Cart Page or Proceed to Checkout.
3. Enter your Postcode in the shipping calculator.
   The system will automatically display the best freight rate for your specific address. We believe in transparency, so the price you see is the price you pay—no hidden fees.

We understand that renovations run on tight schedules. We hold thousands of products in our Sydney warehouse ready for immediate dispatch.

• Dispatch Time: If an item is marked "In Stock," we typically dispatch it within 24 hours (Mon-Fri) of receiving your order.
• Variety: We stock a massive range of sizes, colours, and shapes to ensure you don't have to wait for the perfect fit.
• Tracking: Once dispatched, you will receive a tracking number to monitor your delivery every step of the way.

Absolutely. We deliver Australia-Wide.

• Metro Delivery: Fast and affordable freight to Sydney, Melbourne, Brisbane, Adelaide, Perth, and Canberra.
• Regional & Remote: We partner with specialized national freight carriers to reach regional towns and remote areas safely.
• Transparent Cost: You don't need to guess. Use the Shipping Calculator on any product page or in your cart to get an instant delivery quote based on your postcode. (Shipping cost is calculated when you checkout)

To offer you the widest possible range, some specialized items are held at our partner suppliers' warehouses.

• The Timeline: Once you confirm your order, we arrange for these products to be transferred to our dispatch centre. This generally takes 7-10 business days before they leave our warehouse.
• Urgent Needs: If you have a strict deadline, please contact our team 0480746325 before ordering. We can check the exact lead time or suggest an "In Stock" alternative that looks similar and is ready to ship immediately.

To ensure the safety of our drivers and your property, our standard delivery service is strictly "Curbside" or "Ground Floor Front Entrance" only.

• Houses: For single-level homes with flat driveways, the driver will unload the pallet as close to your garage or front door as safely possible.
• Apartments/Challenging Sites: Drivers cannot carry items up stairs, into lifts, or through steep driveways due to OH&S regulations.
• Your Responsibility: Please arrange for assistance (tradespeople, friends, or family) to be on-site to help move the products inside and under cover immediately upon arrival.

Yes, we encourage it!

• Free Service: Click & Collect is completely free from our Sydney warehouse distribution centers.
• The Process: simply select "Click & Collect" at checkout. Your order is usually ready within 1-2 business hours.
• Important: Please wait until you receive the "Ready for Collection" email containing your Booking Number before heading to the warehouse.
• Availability: Once you place your order, wait for our "Ready for Collection" email notification (usually within 24-48 hours for in-stock items).
• Vehicle: Please ensure you bring a Ute, Van, or Trailer. Large items like vanities and boxed shower screens will not fit in a standard sedan.

RJ Bathroom offers Free Metro Shipping Australia-Wide on qualifying bathroomware orders based on regional destination tiers:

• Sydney (NSW), Melbourne (VIC), and Canberra (ACT) Metro: Free shipping on orders over $2,000 AUD.
• Brisbane (QLD) and Adelaide (SA) Metro: Free shipping on orders over $2,500 AUD.
• Perth (WA) Metro: Free shipping on orders over $3,200 AUD.
• Regional & Remote Australia: Competitive, discounted pallet freight rates are automatically calculated by postcode at checkout.

Yes, customers in New South Wales (NSW), Victoria (VIC), and the Australian Capital Territory (ACT) enjoy Free Metro Shipping on orders exceeding $2,000 AUD.

This covers standard parcel delivery as well as heavy pallet freight for full bathroom renovations across Sydney Metro, Melbourne Metro, and Canberra Metro postcodes.

We offer Free Metro Shipping to Brisbane for orders over $2,500 AUD. For regional QLD areas like the Gold Coast, Sunshine Coast, or North Queensland, our system automatically calculates highly competitive, discounted pallet freight rates at checkout based on your exact postcode.

For homeowners and tradespeople in Adelaide, South Australia (SA), RJ Bathroom provides Free Metro Delivery on all orders over $2,500 AUD. This threshold unlocks free palletized delivery for complete bathroom suites, including large vanities and heavy ceramic fixtures.

Yes! We offer long-distance Free Metro Shipping to Perth, Western Australia (WA) for qualifying orders over $3,200 AUD. This ensures Western Australian customers can source premium, bulky bathroom equipment without worrying about expensive interstate pallet freight costs.

For non-metro and regional destinations—such as the Gold Coast (QLD), Sunshine Coast (QLD), Newcastle (NSW), Wollongong (NSW), Geelong (VIC) —we subsidize carrier freight costs. Due to carrier pallet restrictions outside metro zones, discounted shipping rates are custom-calculated at checkout based on the exact weight, dimensions, and delivery postcode of your order.

Yes. Once your order reaches the qualifying metro threshold for your state, standard heavy pallet freight is completely free. For bulky items like freestanding baths and vanity units, our courier partners provide tailgate delivery service, safely lowering your palletized bathroomware to ground level at your residential address or job site.