Robe Hook

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FAQs

What accessories should be in the Bathroom?

There are a lot of bathroom things necessary for sufficient decoration and proper functioning of the bathroom. One of the essential bathroom accessories is a bathroom holder. Not only do they help keep all your necessary items within easy reach, but also they come in a variety of styles and colors to match any decor in the room. You could also consider a beautiful bathroom towel stand to hang and store multiple towels and make the space look stunning. Moreover, it is also best to have things like a toilet paper holder, towel rails, a shower grate drain and a toothbrush holder in your bathroom, which are sure to help breathe life into any dull bathroom.

What is the difference between an "Overflow" and "Non-Overflow" pop-up waste?

This is the #1 technical question we get, and getting it wrong means the waste won't fit your basin.

  • The Check: Look at your basin or bathtub. Is there a small hole near the top rim (designed to stop water from overflowing onto the floor)?Yes, there is a hole: You need an Overflow Waste. This waste has a special slot in the thread to allow that overflow water to drain away down the pipe.No, it is solid: You need a Non-Overflow Waste. Common in stone basins or concrete vessels.
  • Universal Wastes: To make life easier, we stock "Universal" pop-up wastes that can be converted to work with both types. This is the safest bet if you aren't sure.
Do I need a hardwired or plug-in heated towel rail?

Heated towel rails are a must-have for damp Australian winters. The choice depends on your renovation stage:

  • Hardwired (Concealed): The cable runs directly through the wall leg and connects to the mains power inside the wall.Best for: New builds or full renovations where you are re-tiling. It looks seamless with no visible cords. Requires an electrician.
  • Plug-In: Comes with a cable and a standard 3-pin plug.Best for: Retrofitting into an existing bathroom. You just mount it on the wall and plug it into a nearby power point. No electrician needed (unless you need to move the power point).

Electricity and water are a dangerous mix, and Australia has strict "Electrical Zones" (AS/NZS 3000).

  • The Rules: Generally, a 240V heated towel rail cannot be installed inside the shower zone (Zone 0 & 1). It must usually be installed in Zone 2 (at least 600mm away from the water source) or Zone 3, unless it is a specific low-voltage (12V) model.
  • The Switch: Even if the rail is safe, the switch or timer often needs to be located further away or outside the door.
  • Advice: Always show your floor plan to your electrician before you buy to confirm the rail location is compliant.
How do I match accessories to my tapware finish?

"Brushed Brass" from one brand doesn't always match "Brushed Gold" from another.

  • Brand Loyalty: The safest way to guarantee a perfect colour match is to buy your accessories (towel rails, robe hooks, shelf brackets) from the same brand as your tapware.
  • The Material: Look for PVD (Physical Vapor Deposition) finishes. High-quality accessories use PVD coating which is incredibly durable and resistant to scratching, ensuring your toilet roll holder matches your mixer for years to come.
  • Contrast: If you can't match perfectly, go for contrast! Matte Black accessories look stunning paired with Chrome or Brushed Nickel tapware.
What is the standard installation height for towel rails and accessories?

While personal preference plays a role, these industry standards ensure comfort and ergonomics:

  • Towel Rails: Usually installed 900mm - 1000mm from the floor. If installing a double rail or a heated rack, you might go higher (approx 1200mm) to allow towels to hang freely.
  • Toilet Roll Holders: Typically 600mm - 650mm from the floor, and about 200mm - 300mm forward from the toilet pan.
  • Robe Hooks: Usually 1700mm from the floor (high enough for a long dressing gown not to touch the ground).
Should I choose a Single or Double towel rail for a small bathroom?

This is a trade-off between "drying performance" and "floor space."

  • Double Rails: Great for families as they hold more towels. However, they protrude further from the wall (approx 120mm+). In a narrow bathroom, this might block the walkway.
  • Single Rails: Stick closer to the wall (approx 70mm - 80mm).
  • The Compromise: If space is tight but you have two wet towels, consider installing two single rails vertically (one above the other) or using Heated Vertical Tubes, which take up very little horizontal space.
Should I choose a vertical or horizontal toilet roll holder?

This is often a debate between aesthetics and practicality!

  • Horizontal (Traditional): Usually has a flap or a solid bar. The roll is very secure and won't fly off when spun fast (great for kids' bathrooms).
  • Vertical (Modern Pin): The spare roll stands upright. It looks very minimalist and stylish.
  • Open-Ended: The most popular modern choice. You just slide the roll on. It’s incredibly easy to change the roll (no spring-loaded mechanisms!), but ensure the "lip" at the end is large enough to stop the roll sliding off.
How do I clean my accessories without damaging the coating?

Modern matte black, gunmetal, and brushed finishes are durable, but they are chemical-sensitive.

  • The "No" List: Never use bathroom sprays containing ammonia, bleach, or high acidity (like lemon cleaners). Never use scouring pads.
  • The Method: Simply wipe them down with warm soapy water and a soft microfiber cloth.
  • Waxing: For matte black finishes, applying a little carnauba wax once every few months can help water bead off and prevent white calcium marks from building up.

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